For our services we offer clients, we work with Microsoft, Ubiquiti, BitDefender, iBackup, Pax8, Veeam, VMware, and many others who we trust to offer smart solutions for our clients at an affordable price.
If you don’t see the answer to your question here, please don’t hesitate to contact us for more information!
We have an exclusive relationship with DataCorp LLC to host your network and servers on their servers. We also work with local vendors with storage options and will work with you to find the most cost effective solution with the best service reliability.
Every situation is different. Every office, network or PC is different. We work with our clients to offer the best services at a fair price. Your situation may warrant a different solution and the price will reflect that. As for hourly fees, we charge $125 for ticket and project work.
If you need a project done, and we come to an agreement in advance that the best time for us to perform the work is outside business hours, we do not charge more for this time. We do have an emergency fee of $250 plus repair time, which is used if we are to drop whatever we are doing and address your issue. This is used for emergency work outside our normal business hours and if we are required to pull ourselves away from family/ relaxation time.
We are available for support between 8am – 5pm EST. This is a general guide, because often we are working after hours on projects and repairs needed for our clients.
We can work on the basic issues that may come with your Mac. However, we have good relationships with technicians who work with Macs every day and have been exposed to current challenges.
This is a loaded question and there are too many variables in play for us to suggest just one option. Let’s talk about your needs and we can make a better suggestion with that data.
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When the Covid-19 first hit and we were put into a quick “14-days to stop the spread”, Keenan Technologies looked for ways to help our clients work more efficiently, while still remaining out of the office. We worked with many people to help them navigate a completely online...
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